Customer Service Agent

We are looking for several people to fill different positions including Customer Service Agent.

Our offer:

  • Competitive salary
  • Group insurance program
  • Additional leave for the holiday season
  • Employee Assistance Program
  • Career development programs
  • Permanent positions, growing company
  • Passionate team
  • Fruit paid for the year
  • Reward activities

Responsibilities:

  • Provide information and technical support to customers and sales representatives about our products, orders and back orders
  • Process daily in the system: placement of orders, authorized exchanges and order of our «quickships» wheelchair
  • Communicate with the representatives / production team for any relevant information related to the client's needs

Qualifications:

  • Being perfectly bilingual, both orally and in writing
  • 3 to 5 years of experience in a similar position
  • Goal-oriented focus
  • Customer satisfaction oriented
  • Knowledge of the product
  • Excellent communication and problem-solving skills
  • Office suite
  • Live motion values

Schedule: Evening shift (10h30-19h)

** The training will be from 9 a.m. to 5:30 p.m. (approximately 4 months)

Job type: Full time, Permanent

Salary: $ 19.15 per hour